- Assessment 2 – Due Week 10 – Monday 7 May by 11pm
40% of the final mark
| · Assessment 2: | Essay |
| Assessment Type: | Referenced essay |
| Weighting: | 40% |
| Word Limit: | 2,000 |
Details:
Hospitality and Tourism venues face major challenges in the future regarding the management of Human Resources. In particular writers highlight the “war for talent” which can affect initiatives and policies taken with regard to the attraction and retention of key personnel.
Discuss these major challenges together with an analysis of appropriate approaches in order to ensure business success.
Note:
Your paper will be subjected to turnitin, a plagiarism checking site and any paper with more than 20% similarity not including the reference list will not be graded in accordance with Institute policy. This includes similarity associated with the students own previous work.
This assessment is to be presented in a referenced essay format and use the APA referencing system, see: http://www.apastyle.org
Prescribed Text:
Dessler, G., Griffiths, J., & Lloyd-Walker, B. (2007). HRM 3e theory/skills/application. Australia: Pearson Education.
Recommended Reading (text)
Holland, P., Sheehan, C., Donohue, R., & Pyman, A. (2007). Contemporary Issues and Challenges in HRM. Australia: Tilde University Press.
REQUIRED READINGS:
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Beesley, L. G., & Davidson, M. (2013). A Critical Analysis of Skilled Labor Supply and Demand in the Australian Hospitality Industry. Journal of Quality Assurance in Hospitality & Tourism, 14(3), 264-280.
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| Bradley, L. (2006). Perceptions of justice when selecting internal and external job candidates. Personnel Review, 35(1), 66-77. Proquest Database.
Chacko, H. E., Williams, K., & Schaffer, J. (2012). A conceptual framework for attracting generation Y to the hotel industry using a seamless hotel organizational structure. Journal of Human Resources in Hospitality & Tourism, 11(2), 106-122.
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Chan, S. H., & Kuok, O. M. (2011). A study of human resources recruitment, selection, and retention issues in the hospitality and tourism industry in Macau. Journal of Human Resources in Hospitality & Tourism, 10(4), 421-441.
Davidson, M. C., & Wang, Y. (2011). Sustainable labor practices? Hotel human resource managers views on turnover and skill shortages. Journal of Human Resources in Hospitality & Tourism, 10(3), 235-253.
Dawson, M., & Abbott, J. (2011). Hospitality culture and climate: A proposed model for retaining employees and creating competitive advantage. International Journal of Hospitality & Tourism Administration, 12(4), 289-304.
Francis, H., & Keegan, A. (2006). The changing face of HRM: in search of balance. Human Resource Management Journal, 16(3), 231-24. EBSCOHost Web, Business Source Premier.
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| Gollan, P. J. (2006). High involvement management and human resource line sustainability. Handbook of Business Strategy, 7(1), 279-286, Emerald ManagementXtra Database.
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| Hailey, V. H., Farndale, E., & Truss, C. (2005). The HR department’s role in organisational performance. Human resource management journal, 15(3), 49-66.
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| Holland, P., Sheehan, C., Donohue, R., & Pyman, A. (2007). Contemporary Issues and Challenges in Human Resource Management. Tilde University Press.
658.300994 CON |
| Holland, P., Sheehan, C., & De Cieri, H. (2007). Attracting and retaining talent: Exploring human resources development trends in Australia. Human Resource Development International, 10(3), 247-262.
EBSCOHost Web, Business Source Premier.
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| Jabbour, C. J. C., & Santos, F. C. A. (2008). The central role of human resource management in the search for sustainable organizations. The International Journal of Human Resource Management, 19(12), 2133-2154.
EBSCOHost Web, Business Source Premier.
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| Knox, A., & Walsh, J. (2005). Organisational flexibility and HRM in the hotel industry: evidence from Australia. Human Resource Management Journal, 15(1), 57-75.
EBSCOHost Web, Business Source Premier.
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| Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L. (2010). The human dimension a review of human resources management issues in the tourism and hospitality industry. Cornell Hospitality Quarterly, 51(2), 171-214.
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| Lindsay, C. (2005). ‘McJobs’,‘good jobs’ and skills: job‐seekers’ attitudes to low‐skilled service work. Human Resource Management Journal, 15(2), 50-65.
EBSCOHost Web, Business Source Premier.
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| Nickson, D, Warhurst, C & Dutton, E 2005, ‘The importance of attitude and appearance in the service encounter in retail and hospitality’, Managing Service Quality, vol. 15, issue 2, April, pp. 195-208, Proquest Database.
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| Solnet, D., & Hood, A. (2008). Generation Y as hospitality employees: Framing a research agenda. Journal of Hospitality and Tourism Management, 15(01), 59-68.
DOI 10.1375/jhtm.15.59
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Suggested Periodicals:
AsiaPacific Journal of Human Resource Management
HRMonthly (published for the Australian Human Resource Insitutue
