Order Description
You are required to undertake an analysis of an operation in which you currently work. For the operation you need to:
1. Provide a brief instruction to the operation and the organizational context.
This should be no longer than 10 -15% of the overall assignment and should provide some background to the company and the operation that is being analysed. Overly long, descriptive introductions are not necessary and will not give you a good mark for the work.
2. Identify the key issues with the operation and critically evaluate these using theory from the module to underpin this critique.
I would expect to see the following in this section:
• Presentation of the case issues – the background, context, drivers, issues and perspective that you are bringing to this case. You need to provide relevant data in presenting the case which could be data that you have collected yourself or data that is already available within the organization.
• The theoretical frameworks used to analyze the issues – I recommend you focus on 2–4 frameworks from operations management theory. These elements should be situated in the course curriculum.
• Analysis of the issues – I recommend that your assignment includes a table to summarize material. The first column contains the operational issue. The second shows the theoretical framework that you have chosen to analyze the issue. This analysis should explain the issues that the company is facing, using theory taught on the course to underpin the analysis.
• Coverage of the relevant literature – as an absolute minimum, it is expected that you would have consulted the relevant sections of the module text on the elements that you have chosen. You may wish to read (and therefore cite) more widely – this is encouraged. There are plenty of sources for further information given at the end of each chapter of the book. The subject is very fast-moving, so please be prepared to look at papers published in the main journals since the book was published.
3. Make recommendations for where operations management tools and techniques might be applied to achieve improved performance, explaining how new methods could be implemented.
These recommendations should be well-founded and situated in the analysis that was undertaken. There should be congruence of thought between the analysis and recommendations meaning that one should lead logically to the other. The recommendations should deal with the problem identified and be situated in the theories that underpin OM.
Common mistakes that students make, which you need to avoid are:
• Providing a purely descriptive assignment
• Not using theories taught on the module or that are within the realm of operations management to analyze the operation.
• Providing recommendations that are in no way related to the analysis undertaken
• Use of excessive appendices with reams of data that are of little relevance to the case being presented
• Presentation of a previously undertaken consultancy report that has little or no relevance to the module that was taught
• Assignments written in poor English that are badly structured and difficult to follow.
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