Assignment: Case Analysis: The Decision Making Process
Paper details:
Assignment: Case Analysis: The Decision Making Process
You are to write a minimum, 2 page essay, on this week’s subject matter per below.
Also, please cite at least two (2) outside sources. This assignment does NOT have to be in APA format, but you need to include separate title and reference
pages- You will also find a guide for your case study below. Select a case of organizational decision making from the list of references attached, OR select a
case from your own experience or reading. If you choose to do the later, you should obtain the instructor’s approval-
Your case analysis should cover the following:
1. The context of the decision making processes, including for example: the goals, activities, history or culture of the organization; the complexity and special
features of the task or problem; the major stakeholders of the decisions.
2. The main phases or activities of the decision making process, including for example: the background leading up to the problem situation; problem
recognition; development and evaluation of alternatives; selection of alternative; and outcome of the decision- Where possible, analyze the information
seeking and information use behaviors in the decision making process.
3. Analyze your case using one or more of the models introduced this week- You may also introduce other theoretical perspectives/cases to enrich your
analysis. Show how these models/perspectives provide insight into your case-
4. Assess the overall quality of the decision making process. Identify its strengths and limitations- Suggest ways of improving the process.
Case Study Sources
These are initial suggestions that might help you to identify cases- You would typically need to look for additional material after selecting a case to study.
Bazerman, M- H-, & Watkins, M- D. 2004. Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them- Boston, MA:
Harvard Business School Press.
Burns, Christopher. 2008. Deadly Decisions: How false knowledge sank the Titanic, blew up the shuttle and led America into war. Amherst, NY: Prometheus
Books.
Browne, Mairead. 1993. Organizational Decision Making and Information- Nonlvood, NJ: Ablex. (Decision making by a council of a higher education institute in
Sydney, Australia.)
Chiles, James R. 2001. Inviting Disaster. Lessons From the Edge of Technology. New York: HarperBusiness. (Air France Concorde, Apollo 13, Hubble Space
Telescope, etc)
Choo, Chun Wei. 2005. Information Failures and Organizational Disasters. Sloan Management Review 46 (3):8-10.
Choo, Chun Wei. 2009. Organizational Disasters: Why They Happen and How They May be Prevented. Management Decision, 46 (1): 32-46
Chua, Alton YK-, Selcan Kaynak, and Schubert S.B. Foo. 2006. An Analysis Of The Delayed Response To Hurricane Katrina Through The Lens Of
Knowledge Management. Journal of the American Society for Information Science and Technology 58 (3):391-403.
Drummond, Helga. 1997. Escalation in Decision Making: The Tragedy of Taurus. Oxford, UK: Oxford University Press.
Ennann, M. David, and Richard J. Lundman, eds. 2001. Corporate and Govemmental Deviance: Problems of Organizational Behavior in Contemporary
Society. 6th ed-
Evan, William M., and Mark Manion. 2002. Minding the Machines: Preventing Technological Disasters. Upper Saddle River, NJ: Prentice Hall PTR. (Bhopal,
Chernobyl, Ford-Firestone, Love Canal, Three Mile Island, Y2K, and many others.)
