STUDY TRIP TO DEPARTMENT STORE IN RUSSIA
TSUM DEPARTMENT STORE
VISIT THIS LINK FOR MORE INFO: www.tsum.ru
Please write about anything interesting and unique, which you experience and see at this
Department store. You can also write about the following:-
1) The mall ambiance, layout & store presentation: (Festive decorations/VM, Lightings, etc.)
2) Facilities, amenities and other services offered at the mall.
(Customer Service, Financial Services, housekeeping, Washroom, Tourist facilities, etc.)\
3) Merchandise assortments & displays.
4) Customer Service: (Service by Cashiers, Customer Service staff, Information counter, etc.)
5) Other observations: (Promotions, uniforms, special events, etc.)
6) What are the things we can learn and implement back at our store(s)?
