Dennys Case Study
After reading the attached Denny’s Case Study, which provided an example of the ways in which Denny’s tackled Level One (Inclusion through Diversity within Work Organizations) of the inclusive workplace plan, answer the questions below.
PART 1
Could Denny’s have managed its diversity issues better?
Why or why not?
Why do you think Denny’s is facing continuing discrimination lawsuits?
Do the lawsuits indicate that Denny’s policies and practices are not working? Are there other explanations? If you were a consultant, what would you advise the company to do at this point?
Jim Adamson stated that he would fire anyone who discriminated against or challenged his new policies. What message did this statement send to the employees? What impact do you think it had on employee morale and customer relations?
Was Jim Adamson effective in improving Denny’s diversity and public image? Why or why not?
PART2
Jim Adamson was successful in incorporating several policies that allowed leaders to exact changes to Denny’s organizational culture, thereby improving inclusion internally as well as in the communities in which they operated. Consider some of the ways in which Adamson’s approach to improving diversity and inclusion at Denny’s, then answer the following questions:
How can the company that you selected for the inclusive workplace project have managed its diversity issues better? Why or why not?
Has your selected company faced any discrimination lawsuits? If so, what were they?
What policies do you intend to implement in your inclusive workplace plan that will mitigate the chances of such facing (and losing) discrimination lawsuits in the?
How do you intend to ensure that employee morale and customer relations are not negatively impacted by your changes?