Managing Organizational Change

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In this module, we discuss organizational change and how to manage it. To manage organizational change, a leader needs to apply all the theories and concepts discussed in this course. In order to be successful, the leader, or change agent, must use his or her knowledge of motivation, leadership, group dynamics, team building, and conflict management, in addition to communication and negotiation skills. In this module, we explore the role of organization development in planned change management. Additionally, this module describes the strategies used for successful implementation of change within organizations. In this module, we discuss organizational change and how to manage it. To manage organizational change, a leader needs to apply all the theories and concepts discussed in this course. In order to be successful, the leader, or change agent, must use his or her knowledge of motivation, leadership, group dynamics, team building, and conflict management, in addition to communication and negotiation skills. In this module, we explore the role of organization development in planned change management. Additionally, this module describes the strategies used for successful implementation of change within organizations. Objectives: After completing this module, students should be able to: Evaluate the role organizational development plays in an organization’s planned changes Apply the components of the Action Research Model Implement the organizational development process Compare and contrast various change models Articulate the step-by-step change process, and the role of the drivers of change Analyze the costs and benefits of organizational change Readings: Borkowski, N. (2016). Organizational behavior, theory, and design in health care (3rd ed.). Boston: Jones & Bartlett. ISBN 978-1-284-05088-2 (Chapters 18 and 19). PowerPoint: Chapter 18: Resistance to Change and Change Management Chapter 19: Overview and History of Organization Theory Summary: The primary objective of change is to ensure the future competitive sustainability of an organization. The rationale and need for change rise from both external and internal forces. This module started out with an elaboration of Organizational Development (OD), which is a systematic process of addressing organizational issues or implementing change strategies. There are many types of interventions available and at the disposal of a manager who is knowledgeable about OD strategies. The key to a successful OD initiative is one that is based on a thorough analysis of any symptoms of problems, and a thorough analysis of the data. For successful implementation of change strategies, mangers need to recognize and appreciate employees’ attitudes, taking into consideration the various organizational and individual barriers that will create resistance to the required change. Lastly, management should use a documented, step-by-step process that includes specific opportunities for feedback, evaluation and adjustment. To become a continuously learning organization requires management to establish a commitment to change, adopt an informal organizational structure, and develop and open organizational culture. ASSIGNMENT: Exercises: How would you describe the role of the Organizational Development professional? What skills are necessary for an OD practitioner? Identify and explain the various interventions used in the OD process. What is Appreciative Inquiry and how is it used in the OD process? Identify and explain the various barriers to change. Professional Development: Case Study 18-5 (“City Hospital”) Case Study 19-1 (Organizational and Cultural Change for Providing Safe Patient Care”) _________________________________________________________ “Exercises” generally require a fairly brief response (typically 250-350 words). APA formatting is required, and if appropriate, should cite your textbook and other relevant outside resources such as journal articles, website, and other scholarly products. “Professional Development” assignments require more in-depth analysis. Typically, the word count is greater (500-1000 words), however, since you are responding specifically to questions posed in the case study, your word count may vary. Please respond in a thorough manner, using APA formatting, and citation of your textbook and outside resources as appropriate. Please combine all of your work into a single document for submission. In Scholarly Paper guide, references should be younger than five years old. Using this process will aid in assuring the response is focused and scholarly. Please avoid the use of generalization. Remember to reference your discussion using appropriate APA format. Assignments are 500 to 1000 words. Please include 1 or 2 scholarly articles as a reference NO older than 5 yrs old AND also use as a reference one of the text below Borkowski, N. (2016). Organizational behavior, theory, and design in health care (3rd ed.). Boston: Jones & Bartlett. ISBN 978-1-284-05088-2 RUBRIC 30 points > In depth coverage of topics: outstanding clarity and explanation of concepts demonstrated in information presented: approaches assignment with depth and breadth, without reduncancy, using clear and focused details. 25 points > Exceptionally clear, logical, mature and thorough organization permitting smooth flow of ideas: Introduction that grabs interest of reader and states topic in clear, unambiguous terms. Excellent concluding summary with succinct and precise ideas that impact reader. 15 points > Provides exemplary logical reasoning for the claims and thoughts within the assignment. 20 points > Provides very strong support from credible, current relevant, academic citations: Meets or exceeds the minimum number of required citations in assignment description. Accurate citations and references are presented. No APA errors are evident. 10 points > Style and voice are not only appropriate to the given audience and purpose, but also show originality and creativity. Worde choice is specific purposeful dynamic and varied. Free of mechanical and typographical errors. A variety of sentence structures and effective figures of speech are used. Writer is clearly in command of standard written academic English.