Today’s workplace is surrounded by changes stemming from various macro environmental
forces such as technology, awareness for the natural environment, regulatory requirements
and many others. While some argue that technology and other environmental factors
impacted the complexity of business communication, others point out the ease and speed at
which one can communicate today.
Your company, Innovative Services Ltd., plans to improve and upgrade its internal and
external communication methods. Your company communication manager, Michelle
Bridges, instructed your team to perform comprehensive research and compile a report on
modern changes and challenges that is currently trending in today’s organisation.
