Assignment front sheet:
Qualification Unit number and title
Pearson BTEC Level 4/5 HNC/HND in Health and Social Care Unit 13: Managing Human Resources in Health and Social Care
Student name Assessor name
Assignment title Managing Human Resources in Health and Social Care
Learning Outcome Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: Task no.
LO1 Understand processes for recruiting individuals to work in health and social care 1.1 explain the factors to be considered when planning the recruitment of individuals to work in health and social care 1
1.2 explain how relevant legislative and policy frameworks of the home country influence the selection, recruitment and employment of individuals 1
1.3 evaluate different approaches that may be used to
ensure the selection of the best individuals for work in health and social care 1
LO2 Understand strategies for building effective teams for working in health and social care 2.1 explain theories of how individuals interact in groups in relation to the types of teams that work in health and social care 2
2.2 evaluate approaches that may be used to develop
effective team-working in health and social care 2
LO3 Understand systems for
monitoring and promoting the development of
individuals working in health and social care 3.1 explain ways in which the performance of individuals
working in health and social care can be monitored 3
3.2 assess how individual training and development needs can be identified 3
3.3 analyse different strategies for promoting the continuing development of individuals in the health and social care workplace 3
LO4 Understand approaches for managing people working in health and social care. 4.1 explain theories of leadership that apply to the health and social care workplace 4
4.2 analyse how working relationships may be managed 4
4.3 evaluate how own development has been influenced by management approaches encountered in own experience. 4
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.
Student signature: Date:
In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades
Grade Descriptor
Indicative characteristic/s
Contextualisation
M1 Identify and find appropriate solutions • An effective approach to study and research has been applied
• effective judgements have been made To achieve M1 you need to show that you have taken an effective approach to study and research into leadership and management theories and applied this to the analysis of working relationships and the evaluation of your personal and professional development making effective judgements (Task 2)
M2 Select / design and apply appropriate methods / techniques • a range of methods and techniques have been applied
• the selection of methods and techniques/sources has been justified
To achieve M2 you will need to show that you have selected a range of methods and techniques to recruit and select the correct candidate for the job and justified these in your report (Task1 )
M3 Present and communicate appropriate findings • the appropriate structure and approach has been used
• coherent, logical development of principles/concepts
• To achieve M3 your reflective essay will have used a structured reflective model to develop the evaluation of approaches to effective team working in a logical fashion (Task 2)
D1 Use critical reflection to evaluate own work and justify valid conclusions • realistic improvements have been proposed against defined characteristics for success To achieve D1 your strategy document for the individual will indicate how the individual can be monitored and developed against The Knowledge and Skills Framework (KSF) (Task 1)
D2 Take responsibility for managing and organising activities • substantial activities, projects or investigations have been planned, managed and organised
To achieve D2 the strategy will show that you have planned, managed and organised activities when researching and applying your findings on leadership and management theories in your evaluation (Task 2)
D3 Demonstrate convergent /lateral / creative thinking • ideas have been generated and decisions taken
• self-evaluation has taken place To achieve D3 you need to demonstrate that effective self-evaluation has taken place and ideas have been generated suggesting alternative ways of developing team effectiveness (Task 2)
Assignment brief
Unit number and title Unit 13: Managing Human Resources in Health and Social Care
Qualification Pearson BTEC Level 4/5 HNC/HND in Health and Social Care
Start date
Deadline/hand-in Role plays and reflections – 11th July 2016 Task 2. Strategy document 21st July 22016. Task 1
Assessor
Assignment title Managing Human Resources in Health and Social Care
Purpose of this assignment
The following tasks have been designed to guide your work and provide you with opportunities to provide evidence that demonstrates your understanding processes involved in the recruitment, management and development of people in the health and social care workplace.
Each task is different and is set within the specific context of the Southern Health NHS Foundation Trust, meaning that you will need to investigate the context carefully.. It is important to place your work in the context of health and social care practice therefore examples will be required to support your discussion linked with appropriate theory. The work you present for assessment must be your own and all sources of information used need to be cited in the text and in a reference list using the Harvard Referencing System
You will need to investigate the processes involved in the management of individuals in the health and social care workplace. This not only includes the recruitment of the most appropriate personnel but importantly the support of employees in carrying out their work effectively in teams and developing their knowledge and skills so that they can contribute to the delivery of a quality service. You will contextualise these elements within the relevant legal and policy frameworks. In addition, you will need to explore the influence of management style and organisational factors on the effectiveness of teams.
Scenario
Failure by the National Health Service to employ sufficient staff on hospital wards means that patient safety remains in jeopardy. One of the HospitalNegligence.co.uk team of specialist lawyers has claimed that there is a potential for more people to be affected by healthcare mistakes if the NHS is unable to find a final resolution to the problem.
According to one press report, more than four-fifths of NHS acute trusts were unable to meet their own planned staffing levels in April despite a record-breaking recruitment drive last year. An exclusive story published by the Health Service Journal quoted figures from the NHS Choices website which suggested that 90 per cent of trusts missed targets for the number of nurses working during the day – a four per cent increase on the quota in 2014. Seventy per cent of trusts also admitted not having enough nurses available to work night shifts.
The story has prompted the Department of Health to stress that it remains “fully committed to making more staff available”, adding that the Chief Inspector of Hospitals would “step in and take action” to ensure safe care if hospitals weren’t able to do it themselves.
However, the Royal College of Nursing claims that the staffing crisis could be made even worse by plans to force non-EU nurses to leave by next if they earn less than £35,000 a year.
Olivia Scates, one of the HospitalNegligence.co.uk team, described how the problems created by staffing issues represented a common theme in many of the cases which she and her colleagues handled.
“These latest admissions about poor staffing made by NHS trusts is extremely worrying.
“Patients expect that when they need the NHS, there are adequate numbers of individuals able to provide the treatment required.
“The failure to have a full staffing complement can not only mean people having to wait longer than they should to be treated but can lead to available doctors and nurses working longer hours and making mistakes.
“It is disappointing that the shortfall is still a concern several years after staffing problems were found to be one of the reasons behind the deaths of hundreds of patients at the Mid-Staffordshire NHS Trust.
“The findings of research into what is considered to be safe staffing, ordered by an inquiry into the Mid-Staffs scandal, are due to be published in the coming weeks.
“That report promises to be something which the NHS and patients alike will examine carefully. If its observations are not adhered to, I fear that we will see more cases similar to those that we have already dealt with involving the consequences of poorly-resourced healthcare.”
Report from: http://www.hospitalnegligence.
Task 1 (LO1 AC 1.1,1.2,1.3 and M2, D1,)
You have just been appointed as the new HR Manager for one of the NHS trusts in your area. This trust is one of the ones which has come under recruitment scrutiny by the media. You have been tasked with the below;
You have been asked by the board, to design a recruitment strategy which recruits and selects appropriate personnel for a key operational posts within the organisation.
1. Choose a post(s) that is relevant to the Case study above
2. Prepare a recruitment and person selection policy for the post.
3. Write a strategy in the form of a proposal on your planning process that:
• explains the factors that you considered when planning the recruitment of an individual to fill the post. 1.1
• explains how relevant legislative and policy frameworks in England influence the selection, recruitment and employment of individuals 1.2
• evaluates different approaches that may be used to ensure the selection of the best individuals for work in health and social care 1.3
(LO3 3.1,3.2,3.3 and D1)
Using the workers you recruited to the vacancy, create a Managing performance system in the form of a procedural report document. Your report should be a methodical, well-organised document that defines and analyses systems for
monitoring and promoting the development of individuals working in health and social care- LO3.
The report should be integrated with the above recruitment policy for employees’ on-going development within an appraisal system that uses the dimensions of The Knowledge and Skills Framework (KSF) for the NHS. Write a strategic report as part of the recruitment policy that reflects the strategy and:
• explains ways in which the performance of the individual can be monitored 3.1
• assesses how the individual training and development needs can be identified 3.2
• analyses different strategies for promoting the continuing development of individuals in the health and social care workplace 3.3
To achieve M2 you will need to show that you have selected a range of methods and techniques to recruit and select the correct candidate for the job and justified these in your proposal
To achieve D1 your strategy document for the individual will indicate how the individual can be monitored and developed against The Knowledge and Skills Framework (KSF)
Task 2
LO2 2.1,2.2 4.1,4.2,4.3 and M1, M3 and D2, D3
You have been asked to carry out two short role plays in groups and write two reflective accounts based on Gibbs reflective Cycle (1998). You should also keep all group contributions and minutes.
The first role play will need to use Belbin Theory to
• Explain theories of how individuals interact in groups in relation to the types of teams that work in health and social care. AC 2.1
• Evaluate approaches that may be used to develop effective team working in health and social care. AC 2.2
To do this, in your groups you will have the materials to complete a practical task. Your role play will reflect the different types of group approaches theorised by Belbin and this should be applied within this task.
The Second role play will give:
• An explanation of how theories of leadership can apply to health and social care workplaces – give examples from at least one health and one social care workplace AC 4.1
• Using health and social care workers from the workplaces you have chosen above, analyse how each working relationships may be managed AC 4.2
• An evaluation of your own personal and professional development and how this has been influenced by management and leadership approaches you have experienced – bear in mind the requirements on you to maintain confidentiality. AC 4.3
To do this, in the same groups you will perform a role-play of a board meeting addressing the above assessment criteria. You will be able to use props and slides for demonstration in your role-play.
You will write up two reflective accounts using Gibbs reflective cycle, to evaluate your performances on both the role plays.
To achieve M1 you need to show that you have taken an effective approach to study and research into leadership and management theories and applied this to the analysis of working relationships and the evaluation of your personal and professional development making effective judgements.
To achieve M3 your reflective essay will have used a structured reflective model to develop the evaluation of approaches to effective team working in a logical fashion
To achieve D2 the strategy will show that you have planned, managed and organised activities when researching and applying your findings on leadership and management theories in your evaluation
To achieve D3 you need to demonstrate that effective self-evaluation has taken place and ideas have been generated suggesting alternative ways of developing team effectiveness
Essential requirements
Learners must be provided with current legislative requirements relating to employment.
Learners must also have access to texts on management theory relating to team building, management styles and leadership.
Assignment Title
Assessment Method Criteria Covered Final Submission Dates
Task One: strategy recruitment materials
Monitoring materials 1.1,1.2,1.3 and M2,D1 21st July 2015 via turnitin
Task two: Role plays x 2
Reflections x 2 Personal reflection
2.1,2.2 4.1,4.2,4.3 and M1, M3 and D2, D3 11th July 2015 via turnitin
Submission Guidelines:
Your submission should be in a report and an essay format which is indicated against the tasks
Excellent Formatting:
• Preferred writing styles Calibril, Verdana, and Times New Roman
• Line spacing 1.5, Font Size 12
• Consistency in Heading Scheme, bullets and numbering
• Consistency in top, bottom and left, right margins
• Alphabetical Harvard referencing and bibliography
Report Structure
• Cover
• Title Page
• Contents page.
• Acknowledgement (optional)
• Abstract/Executive Summary
• Main Body (Tasks)
• Conclusion.
• References (including weblioreferencing)
• Bibliography (including webliography)
• Appendices
*For Late Submission policy, please refer to your student course handbook available on Live Campus.
Plagiarism Rules and Regulations
• No plagiarism is accepted in assignments and students are advised to do the referencing correctly according to the Harvard Referencing System.
• Students are advised to submit assignments with a similarity in below 10%. Any student submitting an assignment with a percentage of more than 20% will fail and get an official academic warning.
• Reduce your plagiarism by not sharing assignments and doing in text citations of sources used, using the Harvard referencing method
What is Turnitin?
Turnitin is the software that EThames uses to calculate the similarity of your assignment to any other document submitted in the same system all over the world.
What happens when you submit an assignment on Turnitin?
You submit your assignment on Turnitin by submitting it on Livecampus on the assignment submission link. Your assignment is then compared with all of the assignments for all the different units submitted on Livecampus as well as assignments submitted by other students in other colleges and books and documents all over the world. The report generated is not the final report. The final report will only be generated after the final deadline which would mean that once the submission link closes and once every student submitted assignments at EThames for the specific unit, only then the final report will be generated. This means that if you have shared your assignment with anybody and they have submitted part of it or the full assignment the initial report your friend got would’ve indicated the similarity, but your report would’ve remained unchanged. This is because the report is refreshed every time that you upload your assignment and then finally after the deadline. After the deadline their plagiarism will be high as well as your own.
What can you do to avoid getting a high Turnitin score?
• Do not copy pieces of work from any book or website. It needs to be rewritten in your own words and proper in text citation should be done according to the Harvard referencing method
• Do not share your assignment with any friend, not even to assist them
Plagiarism
Plagiarism is passing off the work of others as your own. This constitutes academic theft and is a serious matter which is penalised in assignment marking.
Plagiarism is the submission of an item of assessment containing elements of work produced by another person(s) in such a way that it could be assumed to be the student’s own work. Examples of plagiarism are:
• The verbatim copying of another person’s work without acknowledgement
• The close paraphrasing of another person’s work by simply changing a few words or altering the order of presentation without acknowledgement
• The unacknowledged quotation of phrases from another person’s work and/or the presentation of another person’s idea(s) as one’s own.
Copying or close paraphrasing with occasional acknowledgement of the source may also be deemed to be plagiarism if the absence of quotation marks implies that the phraseology is the student’s own.
Plagiarised work may belong to another student or be from a published source such as a book, report, journal or material available on the internet.
